Terms & Conditions for Retreats

Ensure you have read the following terms & conditions carefully.

By booking onto a retreat with Soul Journey Sophie, you are entering into an agreement with Soul Journey Sophie; and automatically adhere to all of the T&C's stated below.

Payment:

Payment for retreats must be made in full in GBP £ unless otherwise specified. The Customer agrees to the full total payment plan outlined for the retreat. By selecting the payment plan option, you are agreeing to pay the full amount of your selected payment plan, any outstanding or remaining balance must be paid at least 7 days prior to the retreat start date.

Retreat Cancellation:

If you wish to cancel a retreat, you must inform Soul Journey Sophie (souljourneysophie@gmail.com) and cancel your appointment a full 4 weeks in advance for a full refund, anything less than 4 weeks will receive no refund.

Any no shows or late cancellations will receive no refund. Customer may resell lawfully acquired tickets at face value or less.

Medical disclaimer:

Any retreat you attend does not diagnose, cure, prevent or treat disease. The services offered are not intended for medical treatment or a replacement for therapy/counselling. If you have a medical condition or concern please consult your GP/Doctor.

Allergies & dietary requirements: Please ensure you let me know of any allergies or dietary requirements at least 7 days prior to your retreat. If you are booking on behalf of someone else please check with them and get them to contact me.

Depending on the retreat you have booked on to lunch/ refreshment/ fruit will be provided, please email me in advance (souljourneysophie@gmail.com) if you have any allergies or dietary requirements so I can ensure you are catered for.

Usage Policy:

You attend a retreat with Soul Journey Sophie at your own risk and in attending you accept the general risk of attending an in person retreat in the venue provided to hold the meditation retreat.

You accept responsibility for any personal equipment or items you may bring with you to a retreat. I (Sophie Faulkner) am not liable for any loss or damage to your personal equipment or items.

If you have any general health conditions or mental health conditions that you feel would affect you during a retreat please consult your Doctor/GP.

Please email souljourneysophie@gmail.com to discuss any questions or concerns you may have about attending a retreat.

Any mistreatment of the meditation teacher or if there is any behaviour deemed inappropriate, by the meditation teacher, I will remove you from the retreat immediately with no refund. I have the right to refuse anyone from attending retreats.

Sauna Usage/ Waiver (Only relevant if the retreat you are booked onto includes a sauna session) :

If the retreat you are booking on to includes a session in The Forest Sauna. Ensure you have read the terms and conditions of use below:

Alcohol, nudity and smoking are not permitted in the sauna.

Jewellery should be removed before entering the sauna to prevent

burning.

All persons using the sauna do so at their own risk. If you have any reservations regarding sauna use, such as medical conditions, underlying health problems, the use of prescription drugs or pregnancy, it is essential that you consult your GP before making a booking.

The Retreat Facilitator (Sophie Faulkner) is not liable for any injury to

you.

Sauna etiquette must be adhered to at all times. This includes; Sauna sessions of no longer than 20 min at a time (we recommend 5-15 min sessions).

Following operators’ instructions on how to pour water onto hot rocks. Only pouring the provided ‘sauna water’ on hot rocks and nothing else.

Entering and exiting the sauna in a safe manner. Keeping access points clear to allow other users to exit safely and swiftly if needed.

All persons using the cold plunge or shower do so at their own risk. It is your own responsibility to ensure that you are able to handle being exposed to the cold temperatures.

You must be over the age of 18 to use the sauna.

On behalf of this group booking, the Retreat Facilitator (Sophie Faulkner) has made you aware of the terms and conditions and to practice safe sauna use by giving you this waiver to sign.

Forest Saunas operators and Retreat Facilitator (Sophie Faulkner) reserve the right to refuse admission to intoxicated persons or for other reasons that may be deemed a health and safety risk. Refunds will not be offered to anyone refused admission. When checking the 'I have read and agree to the terms above' you agree to the terms and conditions of use of the sauna.

Photographs/Photography:

You acknowledge that in events and retreats, Soul Journey Sophie has permission to take photos, videos or content of you throughout, to use and publish in all forms of media, including on social media, websites, illustration, advertisement and more.

I am fully aware of what I am agreeing to and am 18 and above.

When entering into an agreement with Soul Journey Sophie; purchasing/attending retreats, you automatically adhere to our T&C's and understand Soul Journey Sophie's position. When purchasing for others, you are also accepting the above terms and conditions on their behalf.

Updated: 31/01/2025

Sophie Faulkner